The Chief is Rachael, and has been working within finance for near 20 years, having worked with a number of the majors, and quite a few of the minor providers in the market, not many know finance like she does. Rachael is very goal focused and will want to know not only what you want now, but the longer-term vision, so she can use her wealth of experience and expertise to help bring the bigger picture together. Once she understands the bigger picture, Rachael will provide detailed constructive feedback, and explain the what and why, setting out a plan to move forward with that is customised to your specific needs, and will have either Ally or Kylie micro-manage the application lodgement for her. If you need a Financial Planner, Accountant, or otherwise, Rachael will talk to you about this also, so you understand your options.
Ally is the Head of Client Services and one of Rachael’s PAs, and has been part of the Get Smart Team for near 5 years now, and is a qualified broker in her own right, so she knows her stuff! Ally oversees the Administration Team, monitors milestone dates, and may be just a little (LOT) particular about detail… that is because ensuring the client experience is the best it can be is all in the detail. Ally assists Rachael with deal lodgements, and tracking, and is the backbone of the business operation. Having been trained by The Chief, she is an integral part of the team and quality control. Interestingly, Ally is also a gaming master! Multi-talented indeed!
Kylie is The Chief’s other PA, and is a phenomenal operator as well as a qualified broker. If there is a problem, Kylie will find the answer, and doesn’t give up until she does! She takes her client’s vision personally, and clients love her! Much like Ally, Kylie monitors application milestones, keeps the banks in check, and ensures that our clients understand the process, what to expect, and how to achieve the very best outcomes with finance. Also trained by The Chief, Kylie has been part of the Get Smart Team for 4 years, and we would be lost without her… ask her about macros, as a Personal Training Specialist in a previous life, she will quickly tell you that they are not just part of an excel spreadsheet!
Finally we have our in-house angels, and work offshore out of Cebu in the Philippines. Don’t let their angelic tone mislead you, when it comes to homework, outstanding items, valuations, construction, and making sure settlement agents and settlement teams do what they need to, they are unrelenting and exactly what our clients need, and are all about getting the job done!
Ally is the Head of Client Services and one of Rachael’s PAs, and has been part of the Get Smart Team for near 5 years now, and is a qualified broker in her own right, so she knows her stuff! Ally oversees the Administration Team, monitors milestone dates, and may be just a little (LOT) particular about detail… that is because ensuring the client experience is the best it can be is all in the detail. Ally assists Rachael with deal lodgements, and tracking, and is the backbone of the business operation. Having been trained by The Chief, she is an integral part of the team and quality control. Interestingly, Ally is also a gaming master! Multi-talented indeed!
Kylie is The Chief’s other PA, and is a phenomenal operator as well as a qualified broker. If there is a problem, Kylie will find the answer, and doesn’t give up until she does! She takes her client’s vision personally, and clients love her! Much like Ally, Kylie monitors application milestones, keeps the banks in check, and ensures that our clients understand the process, what to expect, and how to achieve the very best outcomes with finance. Also trained by The Chief, Kylie has been part of the Get Smart Team for 4 years, and we would be lost without her… ask her about macros, as a Personal Training Specialist in a previous life, she will quickly tell you that they are not just part of an excel spreadsheet!
Finally we have our in-house angels, and work offshore out of Cebu in the Philippines. Don’t let their angelic tone mislead you, when it comes to homework, outstanding items, valuations, construction, and making sure settlement agents and settlement teams do what they need to, they are unrelenting and exactly what our clients need, and are all about getting the job done!
