The Get Smart Team

The A Team

With years of experience and a deep understanding of the financial landscape, our team is equipped to handle all your financial needs. From home loans to financial planning, we're here to guide you towards a brighter financial future.

Rachael Bland

Founder & CEO

Rachael is a multi-award-winning broker with over 20 years of experience, dedicated to providing exceptional service and personalized lending strategies to help clients achieve their financial goals. Her expertise and client-focused approach ensure a smooth and successful loan process, from application to settlement. Rachael's deep understanding of the industry and commitment to client satisfaction have earned her a reputation as a top broker in Australia.

Michaela

Team Lead

With nearly seven years of experience in the brokerage industry, Mica expertly manages loan applications from submission to settlement. Having recently stepped up to a leadership role, she now guides the team in ensuring all necessary documents are in order, addressing any information gaps, and working diligently to ensure a smooth and timely settlement process. Her dedication to client satisfaction and proven leadership skills make her a valuable asset to the Get Smart Financial team.

Christine

Executive Assistant

CZ is the Executive Assistant to Rachael, ensuring seamless communication and operational efficiency within the team. She supports the team by managing new applications, ensuring equitable distribution, co-managing the loan pipeline, and assisting with various operational tasks. CZ also coordinates Rachael’s meetings, prioritizing timely client assistance. Her attention to detail and commitment to efficiency are invaluable to the team.

Joven

Customer Success Manager

Joven is a key member of the team who gathers and analyzes client information, conducts research, and follows up on loan applications. She specializes in helping existing clients secure better rates on their home loans and assists with pre-assessments by reviewing financial documents and credit reports. Essentially, Joven ensures clients get the best possible deals and smooth processing of their applications.

Eliza

Assessment Officer

Eliza is a key member of the team, expertly evaluating and processing loan applications while ensuring compliance with all policies and standards. She analyzes client information, assesses financial status and credit history, and collaborates with the broker to determine loan eligibility and secure the best financing options. Eliza maintains accurate records and works closely with team members to deliver a smooth and efficient experience for every client.

Cleo

Assessment Officer

Cleo is an essential member of the team, meticulously verifying and analyzing clients' personal and financial information to accurately determine loan eligibility. She utilizes servicing calculators to assess borrowing capacity and collaborates with the broker to identify the most suitable loan products and lenders. Cleo expertly prepares applications for handover to the lodgment team, ensuring they are compliant and ready for submission. Her attention to detail and commitment to efficiency streamline the application process for both clients and colleagues.

Dea

Credit Analyst

Verdea is a valuable asset to the team, specializing in in-depth client assessments to determine their ideal loan servicing capacity. She thoroughly analyzes financial profiles and personal information to gain a comprehensive understanding of each client's needs. Verdea conducts extensive product research to recommend the most suitable loan options, ensuring they align perfectly with clients' objectives. Her dedication to finding bespoke solutions guarantees that clients receive optimal outcomes and personalized service.

Jenny

Credit Analyst

A fantastic addition to the team, Jenny specializes in providing in-depth client assessments to pinpoint their ideal loan servicing capacity. She takes a comprehensive approach, analyzing financial and personal information to gain a complete picture of each client's needs. Jenny is dedicated to extensive product research, which allows her to recommend loan options that perfectly match client objectives. Her skill in creating bespoke solutions guarantees that every client receives optimal results and personalized attention.